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Global E-Commerce Compliance

Our Services for E-Commerce Sellers

End-to-end compliance across 7 jurisdictions — India, USA, UK, EU, Canada, Australia, and the Middle East.

🇮🇳 India IN
🇺🇸 United States US
🇬🇧 United Kingdom GB
🇪🇺 European Union EU
🇨🇦 Canada CA
🇦🇺 Australia AU
🇦🇪 UAE & KSA AE
10-B, Udham Singh Nagar, Civil Lines, Ludhiana – 141001, Punjab (India)
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Frequently Asked Questions

Everything You Need to Know

Common questions from Indian e-commerce exporters selling globally

Do I need GST registration to sell internationally from India?
Yes. GST registration is mandatory for e-commerce exports from India. You'll also need an IEC (Import Export Code), LUT (Letter of Undertaking) to export without paying GST, and an AD Code registration with your bank. We handle all three as a bundled service.
What is LUT and why do I need it?
A Letter of Undertaking (LUT) allows you to export goods or services without paying IGST upfront. Without an LUT, you'd have to pay GST and then claim a refund — which ties up working capital. LUT is filed annually on the GST portal and is mandatory for zero-rated exports.
How does sales tax work for Amazon USA sellers?
Amazon collects and remits sales tax on your behalf in most US states via Marketplace Facilitator laws. However, if you have economic nexus in certain states or sell through your own website, you may need to register independently. We assess your nexus exposure and handle state-level registrations and filings.
What is FSSAI and who needs it for exports?
FSSAI registration is required for any Indian business exporting food, beverages, spices, health supplements, or cosmetics. The destination country may also require additional certifications like FDA registration (USA), EFSA compliance (EU), or CFIA approval (Canada). We manage both the Indian and destination-country registrations.
Can I claim GST refunds on exports?
Yes. Exports are zero-rated under GST. If you've paid GST on inputs, you can claim an Input Tax Credit (ITC) refund. The process involves filing RFD-01 on the GST portal along with shipping bills and export invoices. We handle the entire refund filing and follow-up process.
Do I need to register a company in the UK or USA to sell there?
Not always. For marketplace selling (Amazon, eBay), you typically only need VAT registration (UK) or sales tax registration (USA) — not a local company. However, incorporating a local LLC (USA) or Ltd (UK) can help with banking, brand credibility, and limiting liability. We advise based on your business model and turnover.
What is EPR compliance for Germany / EU?
Extended Producer Responsibility (EPR) requires sellers to register with German authorities (Lucid for packaging, WEEE for electronics) if they ship physical goods into Germany. Since July 2021, Amazon Germany delists non-compliant sellers. Similar rules apply across the EU under GPSR effective 2024.
What is CARM and does it affect Indian exporters shipping to Canada?
CARM (CBSA Assessment and Revenue Management) is Canada's customs portal that all importers must register on. Indian exporters shipping to Canada need their Canadian buyer or importer-of-record to have a CARM account. We help Indian exporters and their Canadian importers get CARM compliant.
How do I receive international payments from Amazon or my website?
You can receive international payments via an Indian bank account with AD Code, a PayPal business account (with FEMA compliance), a multi-currency account like Wise or Payoneer, or through Amazon's currency converter. All inward remittances must be reported to your bank with the relevant purpose code under FEMA.
What is the difference between direct export and marketplace export?
Direct export means you ship directly to an international buyer from India — governed by FEMA, GST zero-rating, and DGFT regulations. Marketplace export (Amazon FBA) means you import goods into the destination country, requiring IOR services and local tax compliance.
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